Quick Answer: What Does Ups Do With Undeliverable Packages?

What happens if you dont pick up a package?

delivery, UPS will hold your shipment for five business days at the nearest UPS center.

If the shipment is not picked up within five business days, it will be returned to the sender.

UPS reserves the right to return the package to the shipper after three delivery attempts..

Will I get a refund if I refuse a package?

NEVER EVER have them simply refuse the package with your OK. When a package is refused the USPS does NOT have to track the item back. If the item is “lost” or not delivered to you (as in they may keep it or a USPS error could occur), then you could be responsible and out the item plus having to refund.

How long do packages stay at UPS access point?

seven calendar daysIf you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.

Why did UPS return my package?

Possible reasons for return include, but are not limited to: Shipment being refused by the intended receiver. Physical address not able to be found by UPS. Unable to deliver after multiple delivery attempts.

Can I drop off package at UPS access point?

You can drop off any package with a UPS prepaid label at a designated UPS Access Point™ location. Depending on what time of day you drop off your package, it will be safely stored at the UPS Access Point™ location and collected the same or next working day by UPS.

Can someone else pickup my package at UPS access point?

If you need someone else to collect your package on your behalf, they’ll need to bring a valid government-issued photo ID. Additionally s/he needs to present proof of connection to the address on the UPS label or to the named person (named person’s valid ID or photocopy).

Can I give a return package to a UPS driver?

If it is not available for collection, the UPS driver will leave a return label at the collection location. Your customer can then take the package to any UPS location, provide it to a UPS driver, or request a UPS On-Call Collection®.

Can I return a UPS package at the post office?

Your customers can return flat and lightweight packages through the postal channel of their choice (personal mailbox, USPS collection box, and the local post office).

Why would a package be undeliverable?

There are many reasons that a package may be returned to us as undeliverable. Item is too big for a P.O. Box. Some items are too big to ship to a P.O. Box and must be shipped to a street address. Incorrect Address/Missing Information.

What happens if a package is undeliverable?

Undeliverable as Addressed Mail If the mailpiece is addressed incorrectly and has no return address, the mailpiece will either be handled by the local Post Office™ or sent to the Mail Recovery Center.

How long does the post office hold an undeliverable package?

15 daysIn most cases, items are held for 15 days, and then returned to the sender and marked as “unclaimed”. The mailer can request the item be returned sooner, if desired. General Delivery items are held for 30 days, and Express Mail, COD and international have different hold times.